Patient Experience as a Healing Art
A reflective, practice-based course that helps healthcare professionals transform everyday care into meaningful healing moments. Through five engaging chapters, learners explore how empathy, creativity, environment, ritual, and patient voice shape the emotional and physical experience of care. The course begins with the power of empathetic communication, showing how compassion and presence improve outcomes and build trust. It then introduces healing art techniques—like calming sensory elements and creative expression—to create nurturing environments. Participants learn to design unit-based rituals that reduce anxiety and foster connection, and explore trauma-informed care principles to support emotional safety and resilience. Finally, the course emphasizes the importance of listening to patient feedback to guide improvements and deepen patient-centered practices. With real-world examples, discussion prompts, and hands-on workbook activities, this course offers practical tools and heartfelt inspiration for anyone committed to elevating the healing experience.
3 CE's upon completion
Patient Experience As A Healing Art
Your instructor
Teri Dart, MSN-Ed, RN, CEN, is a nurse educator, clinical leader, and wellness advocate with 25+ years in nursing and continuing education. From high‑throughput environments to quiet bedside moments, she’s seen how empathy, clear communication, and genuine presence shape what patients remember most. That experience fuels her passion for Patient Experience as a Healing Art—helping clinicians turn routine encounters into relationships that calm, comfort, and honor dignity.
As founder of CEU Escape, Teri creates evidence‑based, reflective learning that blends practical communication skills, narrative listening, mindfulness, and resilience. Her teaching is grounded in real-world practice: simple behaviors, shared language, and team habits that reduce distress, build trust, and prevent burnout. She brings energy and heart to every session, guiding professionals to care deeply while caring sustainably—for themselves and for every patient and family they serve.